Customer Support Services

Strategy

ATEX has the experience and the expertise to translate customer requirements into technical specifications. We’ll construct a customized development strategy based on individual biological and physiological component needs. We’ll work with your team to incorporate our components into your product strategy. And we’ll help you develop a manufacturing process that is repeatable and quality system-compliant.

Testing

ATEX scientists employ extensive laboratory testing to ensure that prototypes meet all regulatory guidelines. And when we’ve developed a product innovation, the benefit of our innovation is immediately made available to our customers.

Consultation

ATEX also offers project management assistance and participates in customer development teams outside the lab. We treat our customers as partners, and, as such, we provide them with the tools to integrate our medical textiles into their current business strategy and within their own work environment.